Bug Report Template
Please fill in all fields below to help us understand and resolve the issue effectively.
Platform:
(Android / iOS)
iOS
Game Version:
(visible at the left bottom)
3.5.0
Airport:
(e.g. INN, PRG, BRI…)
All
Description of the Bug:
What happened? What did you expect to happen instead?
I am trying to migrate my account from Android to iOS in version 3.5.0. When I click “Load Profile” and choose Google or Apple, the internal browser shows an “Unexpected state” error and stucks. I cannot log in.
I expected the login page to load correctly so I could authorize and sync my progress.
Steps to Reproduce:
Can you trigger the bug again? Please list the steps.
1: Open WoA on iOS
2: Go to settings and Cross Platform management
3: Click load profile from another platform
4: Choose Google or Apple
5: On Apple see „Unexpected state“, On Google just Home page
Screenshots or Videos (if available):
Upload media showing the issue
Additional Notes:
Any other relevant information or observations
I have already tried clearing Safari cache, changing the default browser to Chrome, and switching from Wi-Fi to cellular data. Nothing helped.
My support ticket is SUPPORT-18082. Please help me sync my account manually.
Before posting, please make sure the bug hasn’t already been reported by someone else.