Can't download

Teail · June 15, 2026, 6:31am

I’m play world of airports

I got golden plane and I have purchase the prg airport but can’t download it to play.

What should I do

OrangeAir · June 15, 2026, 6:33am

!

Help Us Help You: Reporting Bugs & Feature Requests the Right Way

Bug Reports & Feature Requests — What We Need From You:

Whether you’re reporting a bug or proposing a new feature, the more detailed your input is, the faster and more accurately we can respond . Here’s why:

We don’t have a large QA team that can investigate every vague screenshot or half-written message.

A bug with no steps to reproduce or a feature idea with no context is often impossible to act on.

Every ticket or forum post that lacks key details adds hours or even days to our response and development time.

What to Include:

If you’re reporting an issue or suggesting a new feature, please include:

Device type and OS version

Game version

Player ID (especially for bugs)

Exact description of the issue or idea

When and where it happens (airport, aircraft, game mode, etc.)

Screenshots or video (if relevant) — but always with context!

Teail · June 15, 2026, 7:02am

Device type - HONOR x5b

OS version - magic os 8.0

Game version - v 3.5.1

Player ld - QI7BKBzt3pfckedD2jK8

Exacl describe - I have purchase the prg airport with golden plane but can’t download it

When and where can’t remember

Screenshot

plan3gameguy · June 15, 2026, 7:04am

With android a good troubleshooting step is to uninstall and reinstall the app… so that might be worth a go.

Teail · June 15, 2026, 7:11am

Is it okay to uninstall and install it. does the data will restore again as same

OrangeAir · June 15, 2026, 7:16am

CARE FULL with a re install. Your account is not linked!

Teail · June 15, 2026, 7:18am

I can’t linked the my account

I have try most of the time but I got failed

OrangeAir · June 15, 2026, 7:19am

See this.

plan3gameguy · June 15, 2026, 7:52am

Didn’t notice that. Good spot

Teail · June 16, 2026, 5:55am

About what