Bug Reports & 
Feature Requests — What We Need From You:
Whether you’re reporting a bug or proposing a new feature, the more detailed your input is, the faster and more accurately we can respond . Here’s why:
- We don’t have a large QA team that can investigate every vague screenshot or half-written message.
- A bug with no steps to reproduce or a feature idea with no context is often impossible to act on.
- Every ticket or forum post that lacks key details adds hours or even days to our response and development time.
What to Include:
If you’re reporting an issue or suggesting a new feature, please include:
- Device type and OS version
- Game version
- Player ID (especially for bugs)
- Exact description of the issue or idea
- When and where it happens (airport, aircraft, game mode, etc.)
- Screenshots or video (if relevant) — but always with context!