Ads not loading properly and can’t close [Australia]

Support&Help Bug report
1

:lady_beetle: Bug Report Template

Please fill in all fields below to help us understand and resolve the issue effectively.

Platform:
(iOS)

Game Version:
WoA3.3.1

Airport:
(e.g. INN, PRG, BRI…)

Description of the Bug:
When attempting to load an ad for reward I end up Stuck on a screen of a website that I can’t close out of (image below)

I have tried to leave it for minutes but no ability to exit appears and I also don’t get the reward

Steps to Reproduce:
Click on a watch ad button.

Screenshots or Videos (if available):
Upload media showing the issue

Additional Notes:
Any other relevant information or observations?

:repeat_button: Before posting, please make sure the bug hasn’t already been reported by someone else.

2

IMG_2106
IMG_21062796×1290 102 KB
I just get this big sideways web browser that cant be closed

3

That is a problem on your ads provider side maybe. I am on android so I normally try to reset google ads. For ios you can contact apple support to see if they have any idea.

1 Like