App crashes when clearing for landing

[alexd]

Since the new update, when I clear an aircraft to land the game shuts down. I’ve tried at both BKK and LHR and it happens at both airports.

[LucaM]

Check if this support article helps:

Problem: What can I do if the game crashes or doesn’t load?

Experiencing crashes or the game getting stuck on the loading screen? Here’s what might be happening — and how to fix it. Common Causes and Solutions Graphics Settings If the game crashes during gameplay, try setting the Graphics Quality to “Fast”. Choosing “Balanced” or “Pretty” may cause instability on devices with limited performance. • Go to Settings > Graphics Quality and select Fast for the best stability. In…

If you’re playing on an older device, it might be a performance issue.