Hello World of Airports team! 
Since today (June 12, 2025), many players here in Brazil are experiencing serious connection issues. When trying to open the game, we are greeted with the following error screen:
[Screenshot of error 500 attached]
Message shown in-game:
“An error occurred (500)
Tap anywhere to restart the game.”
Game version: v3.0.4
Platform: (insert here: Android/iOS/Steam)
Location: Brazil 
We’ve already tried restarting the game, clearing cache, reinstalling, and switching between Wi-Fi and mobile data, but the problem persists. It seems to be a server-side issue affecting our region.
Other Brazilian players are reporting the same issue.
We kindly ask the technical team to check this issue. It’s currently preventing us from playing the game at all!
Thank you and we hope for a fix soon!
