πŸ›‘ [BUG] Error 500 – Unable to Play in Brazil (v3.0.4)

Hello World of Airports team! :waving_hand:

Since today (June 12, 2025), many players here in Brazil are experiencing serious connection issues. When trying to open the game, we are greeted with the following error screen:

:camera: [Screenshot of error 500 attached]

Message shown in-game:

β€œAn error occurred (500)
Tap anywhere to restart the game.”

Game version: v3.0.4
Platform: (insert here: Android/iOS/Steam)
Location: Brazil :brazil:

We’ve already tried restarting the game, clearing cache, reinstalling, and switching between Wi-Fi and mobile data, but the problem persists. It seems to be a server-side issue affecting our region.

:repeat_button: Other Brazilian players are reporting the same issue.

:pushpin: We kindly ask the technical team to check this issue. It’s currently preventing us from playing the game at all!

Thank you and we hope for a fix soon!
:airplane::hammer_and_wrench:

Same problem for me in Czechia

1 Like

I just went in, it should be normal now