https://drive.google.com/file/d/1lMUfhGusdHHIPeP-sD182szkvG6Ybrrb/view?usp=drive_link
Hi team,
I’m currently unable to load my PRG airport. The game gets stuck on the “Loading to gameplay” screen every time I try to enter. Other airports work fine — only PRG is affected.
This issue is really frustrating because PRG is my most active airport with many unique arrivals and ongoing connections. I can’t continue my progress or manage flights at all.
I’ve already reported this issue several times via email but haven’t received any response yet, so I’m posting it here in hopes of getting further assistance.
Device Information:
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Username: Bayhaqie070903
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Player ID: YEpAuavwr1366tXRYIwo
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Device: Poco X5 5G
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Android version: 14
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Game version: 3.3.1
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Connection type: Wi-Fi and Mobile Data
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Affected airport: PRG
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Account connection: Google Play Games
Issue summary:
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Stuck at “Loading to gameplay” only on PRG
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Other airports load normally
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Started happening recently after data sync
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Already reported via email (no response so far)
I hope this can be fixed soon because PRG is my main airport and has a lot of progress I don’t want to lose. Thank you for your help and hard work!