Can someone tell me?

At IAD airport I have purchased a premium pass.
At level 27 you will receive the B752 passenger type.
But it doesn’t show up in the fleet offers.
Therefore, you cannot own the B752 passenger type.
It’s a shame even though I took the trouble to purchase the premium pass.
Please tell me how to obtain it immediately.

If you have a lot of unclaimed offers, you have to scroll to find new ones.

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At Level 27 you get a B752F for your airport at IAD and a B752 without Icon on the left edge. So it is possible to grap the plane at every airport from your account, for example INN, BRI and all other unlocked airports. Is it possible that you have claimed it at one off these aiports?

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yes i can unterstand, at IAD it is not available. When you don´t have claimed the plane nowhere, also not at another airport as IAD, so it is maybe a bug and you should contact flyboys.

support@flyboys.games
is how you can contact them. It might take a few days to get a response so be patient.
Good luck!

I asked Flyboy
If the name of the airport is displayed during the premium pass compensation, it can only be compensated at that airport
If the name of the airport is not marked, you can get compensation at other airports
What Goro is curious about
The only way I can get off my fleet is by Gold Airplane
It’s the only way to release it

Thanks but I don’t think anyone can understand that. If you could put that thru a translator and then post that would be much appreciated. Thanks

You have to claim the aircraft at the MyFleet-Offer section.

After that you will see it in your MyFleet-Collection, but you may have to scroll to the far right, the new plane appear at the rightmost end of the list.