Can't access my account

:lady_beetle: Bug Report Template

Please fill in all fields below to help us understand and resolve the issue effectively.


Platform: Android
(Android / iOS)

Game Version: 3.4.1
(visible at the left bottom)

Airport: All
(e.g. INN, PRG, BRI…)

Description of the Bug: I can’t login into my old account anymore. Leslytjuhhh25. I followed all the steps, but still doesn’t come up.
What happened? What did you expect to happen instead?

Steps to Reproduce: I can’t
Can you trigger the bug again? Please list the steps.

Screenshots or Videos (if available):
Upload media showing the issue

Additional Notes:
Any other relevant information or observations?


:repeat_button: Before posting, please make sure the bug hasn’t already been reported by someone else.