🧊 Game Freezing or Crashing During Gameplay (Performance & Memory Issues)

If World of Airports freezes, stutters, or suddenly closes while you’re playing , this is usually related to device performance or memory limits β€” especially at larger airports .

Don’t worry β€” your account and progress are safe and not affected by this issue.


:magnifying_glass_tilted_left: Why does this happen?

During gameplay, the game uses more system resources. Freezing or crashes can occur when:

  • :chart_decreasing: The device runs out of available RAM
  • :cityscape: Large airports have many active aircraft and contracts
  • :gear: Graphics settings are too demanding for the device
  • :mobile_phone: The device is older or under heavy background load

In these cases, the operating system may automatically close the game to protect the device.


:compass: How to Improve Stability

Please try the following steps in order β€” most issues are resolved by one or two of them.


:counterclockwise_arrows_button: Basic Performance Steps

  • Restart your device
  • Close all other running apps
  • Make sure your device system software is up to date

:gear: Adjust Graphics Settings (Highly Recommended)

  • Open Main Menu β†’ Settings β†’ Video Options
  • Set Graphics Quality to Fast

:white_check_mark: This greatly reduces memory usage and improves stability.


:airplane: Reduce In-Game Load

If crashes happen mainly at large airports:

  • Reduce the number of active airplane contracts
  • Avoid very busy airports on weaker devices
  • Try playing a smaller airport instead

:broom: Clear Cache or Reinstall (Safe if Linked)

If the issue continues:

  • Clear the game cache (or app data)
  • Or reinstall the game from the official app store

:white_check_mark: As long as your account is linked to

Apple Game Center (iOS) or Google Play Games (Android) ,

your progress will automatically reload after signing in.


:mobile_phone: Device Performance

If possible, you may also:

  • Switch to a more powerful device

Your progress stays synced when using the same login account.


:rocket: Looking Ahead

We are actively working on performance optimizations in future updates.

Some hardware limitations, however, cannot be fully overcome in the current version.

Thank you for your patience and for flying with World of Airports :heart:

:airplane: – The WoA Team