Golden planes purchased not being credited

Hi all, just bought some golden planes using real cash, got the confirmation receipt from Google ,but the planes have not been credited to my account, any ideas? Thanks

I will forward it to devs. We need account name as well to check it.

Additionaly please also send screenshot of payment confirmation (received by email after purchase) to mail adress:

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Thanks just sent details to the email you gave me

Hi there!!
Got here to report the same problem. I also bought the Golden keys, money has been deducted and received sms through my bank but the keys have not been credited.

Kindly look into the matter.
Thank You and Regards