iPad keep crashing while playing the game

:lady_beetle: Bug Report Template

Please fill in all fields below to help us understand and resolve the issue effectively.


Platform: iOS, more specifically, is iPadOS 26.3 with iPad Air 3
(Android / iOS)

Game Version: 3.4.1
(visible at the left bottom)

Airport: HKG
(e.g. INN, PRG, BRI…)

Description of the Bug:
What happened? What did you expect to happen instead?

While I was playing the game with version 3.4.0 and 3.4.1, what I’ve notice was that I was playing the game for about 5-10 minutes, the game would quit itself into the desktop, causing me to restart the game every time and it has become annoying.

What do I expect to happen, unless I quit the game myself. The game should not be self-quitting or crashing itself. Causing to reload every time while playing the game. I thought this would be fixed when I upgrade to 3.4.1, but it appeared that it always happen whether I was on 3.4.0 or 3.4.1

Steps to Reproduce:
Can you trigger the bug again? Please list the steps.

Yes, every time when I load the game into the HKG airport and play the game for 5-10 minutes, and sometime even longer, the game would just crash itself back to the home screen.

Screenshots or Videos (if available):

Additional Notes:
Any other relevant information or observations?

It happens to me while I was playing the game and it happen more frequently now.


:repeat_button: Before posting, please make sure the bug hasn’t already been reported by someone else.

How many contracts do you have on HKG?

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Happened to me also. On my I-pad it started with with the release of LHR airport. 2 years or something ago. I don’t play it on I-pad anymore :neutral_face: . Today mainly MAC-Book or sometimes I-phone.

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I’ll have to check, but does it matter with how many contract that I play within the game itself?

The number of contracts on the airport affect directly the performance.

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Apologize for the late response here, I have about 20 contracts on the airport itself.

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I have to say, you need 3-4 GB memory on your iPad. Otherwise your game will crash, or device will heat up. I recommend those 3-4 GB memory and the graphics ob fast, especially at big airports like Hong Kong

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Thanks for providing the detailed specs. HKG is quite resource-intensive, so it might be worth checking if lowering the graphics settings helps with the stability on your iPad Air while we wait for a fix.

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I think this is becoming worse and worse now, I’ve just updated to iPadOS 26.4 and when I tried to launch the HKG airport, it crashes immediately and return on home screen. I’ve even tried it on the INN airport , I can play it for less than a minute now :frowning: , not sure if it has something to do with the airplanes that I have, such as Boeing and Airbus.

I did change the graphics to fast, but still doesn’t help it either, is been updated to version 3.5.0 as well.

2 Likes

please try with other airport. How many contracts/connections do you have at HKG?

I also have this problem on my iPad 6-gen, iOS 17.10, mostly on IAD . I play on fast with battery saver mode on. Whenever I open the WoApedia, the map of destinations, or have more than 3 planes taxiing, it crashes. I have 94 contracts.

I don’t recall, but last time I checked, there were 20 contracts on HKG. Also, I’ve only have INN airport that’s available and every time when I launch the INN airport, it crashes on me without even me doing anything

This happens to me too. Ipad with latest software running. Was ok, now I can’t get anything after the Home Screen!

2 Likes

Same is happening on my iPad with the latest version of WoA (details below). Super frustrating as the previous version 3.4.1 at HKG was stable on my iPad (playing both IAD and HKG with hundreds of contracts) and I experienced no app crashes.

I have contacted the Support email and I got the following response:
ā€Thank you for providing detailed information about the issue. It seems the update may have caused performance issues on your iPad Air. Can you try closing any unnecessary apps and restarting your device before launching the game again? The device needs minimum 4GB of RAM, and the behavior you describe points to a RAM overflow. Please let us know if the issue persists.ā€

I find this frustrating on two main points:

  1. This is a mobile app game and surely should not be coded to consume all the RAM on a mobile device?
  2. I decided to support the Flyboys team by paying for HKG and now they have rendered the game unplayable and unenjoyable on my not-so-old device.

Platform:
iPadOS 18.6.2 (iPad Air 4th gen)

Game version:
3.5.0

Airport:
HKG (430+ contracts)

Description:
Constant app crashes every 5-10 minutes, even if I close all apps and restart the device and lower/disable all of the Video settings.

Big question is whether this will be addressed in the next release to support mobile devices or whether WoA is now pushing to a PC game that requires a minimum spec of 8Gb RAM to be stable?

1 Like