Lost all my progress, please help

[OrangeAir]

And this helps them enormously with the trouble shooting:

@Charlie

Bug Reports & Feature Requests — What We Need From You:

Whether you’re reporting a bug or proposing a new feature, the more detailed your input is, the faster and more accurately we can respond . Here’s why:

• We don’t have a large QA team that can investigate every vague screenshot or half-written message.
• A bug with no steps to reproduce or a feature idea with no context is often impossible to act on.
• Every ticket or forum post that lacks key details adds hours or even days to our response and development time.

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What to Include:

If you’re reporting an issue or suggesting a new feature, please include:

• Device type and OS version
• Game version
• Player ID (especially for bugs)
• Exact description of the issue or idea
• When and where it happens (airport, aircraft, game mode, etc.)
• Screenshots or video (if relevant) — but always with context!