Not loading on iPad

This has been happening since a version after 2.0. I will load in and see this page:


Can you please find a way to fix this? I already updated to the latest update. Please, as I would still like to play the game.
Even if I tap to “restart,” it will constantly show up.
Please suggest a way to fix this, or update it.

Please use the bug reporting process as outlined in the pinned post, only the devs can assist and they need it in their ticket system to do so.