The plane I purchased is lost!

Guys, I bought a Airbus 21NX in BKK this morning and sent it to Lebanon, but this afternoon I found out: it is missing! The coins have decreased, but the plane is gone. Can the official compensate me for a plane? Thanks!

It even took up one of my contract slot (showing 92/92 but only 91 contracts)

Can you send a screenshot of your fleet tab?