Hello everyone,
During our investigation of several player reports, we identified an issue introduced with the updated payment system in version 3.6.0.
What was happening?
If multiple World of Airports profiles were used on the same device, In-App Purchases could, in some situations, be assigned to the profile that was active when the game was first installed or first launched, instead of the profile that was currently being played.
This issue only affected specific scenarios involving multiple profiles on a single device.
The Fix
We’ve identified the cause and implemented a fix.
The correction will be released as version 3.6.2, which is a dedicated hotfix focused solely on resolving this issue.
To Players Who Were Affected
We sincerely apologize to everyone impacted by this problem.
If you believe one of your purchases was affected, please contact our Support Team with your Player ID and your purchase information. We will review each case individually.
Going Forward
Version 3.6.2 ensures that purchases are assigned to the currently active World of Airports profile, as intended.
Thank you for your patience, your reports, and for helping us identify and resolve this issue so quickly.
Thank you for flying with World of Airports!
– The WoA Team
P.S. A special thank you to @MasterAviation for helping us identify the root cause of this issue. Your cooperation and detailed testing were greatly appreciated!