Can’t log in since Innsbruck upgrade

How much RAM do you have?

I have checked the available memory on my ipad and I have a significant amount available.

So…. Can someone tell me what I should do now? 3.5.1 has not fixed my issue and I still cannot play any airports other than Innsbruck .

I have the same bug

I was playing on a A11 chip iPad Air with 64 GB of memory.

My iPhone is a 17pro with 512 GB of memory

Nothing seems to be happening…. No replies to this post …. Nothing . I’ve given up.

have you emailed support? Support@flyboys.games

Another try. How much RAM (internal memory) do you have. And what are the “loads” when you follow the steps I mentioned earlier?

24gb available on iPad 9 gen. Os version 26.4.1

Is this not enough to open LHR? I only have like 14 contracts.

I can play INN and BRI whit no problems, but the game crashes when trying to open LHR.

I have only played the game for like a month, I felt in love with the game and punished so I could play LHR.

But since I punished, I have only got problems.

First the game crashes after playing for a while and since the os version 26.4.1, I can’t play LHR.

Someone please help

No, you have 3GB. We’re talking memory (RAM), not storage (ROM).

I give up!

I have an iPad 9th generation with 3GB of RAM

Do you need more info ?. I cant tell you how many contracts I have open in the other airports as I cant access them any more.

Hi, I have today the same issue. Yesterday I could play normally.

When’s start the game i get the screen as if I installed the game new, which I didn’t. Then when I start Bangkok airport, the screen goes dark and the play crashes.

In the settings i deactivated all the option like audio, and set the Graphic to speed, so no 3d or heavy graphic can loaded, but even this the game crashes.

I have iPad 9,iOS 26.3.1a

can someone help, thanks

So is that it? My game is no longer playable ? I’ve been playing this for years …..

I will ask again: have you emailed support?

NO….. I have not! We are advised to post all bugs and issues with the game on these forums.. not to send emails ?

that is the usual advice, but for individual issues, it works well to email them. The (unofficial) guidance from what i have seen is to post bugs and issues here, but if you have an individual problem, you should also email support. That can be anything from wanting your account to be reset to issues like this. Support email is support@flyboys.games.

Hello everyone,

I´m having a problem that seems to go in the same direction:

Since the INN-Remodeling-Update, Im not able to download all my purchased airports except Innsbruck. Now, Im playing v3.5.1, but nothing changed for me.

Unluckyly, I bought a new phone and was transferring my game in the same time of the update, that might cause som confusion.

On my old phone, I am still logged in with my Play Games Account and able to play all of the airports.

On my new one, Im also logged in with Play Games and also see my levels and airports, but I can only download Innsbruck. All other airports are infinitely “Pending”, once I start donwloading them.

In the mean time, I also tried the cross platform management and glued my data with my gmail-adress and Im able to log in on both devices, but I guess the profile management isnt the issue here.

A few minutes ago, I even tried buying a new Airport (LHR) on my new device and I even cant download this one!

I tried downloading my airports in various networks and via mobile data.

Im starting to getting more and more concerned about my airports :frowning:

I would really appreciate feedback and help on that problem!

Thanks in advance,

Montreuz

OK, I have now sent an email to the support team as well.