Game won't load on new phone

Hi. Just started playing on my new phone but it will not load the game. It starts but gets stuck at the loading screen. I’ve tried re-installing it, rebooting my phone but nothing’s worked. Please, can anyone help me? My phone is a Xiaomi Readmi Note 9 Pro

Thank you!

Here was the same problem also with a Redmi but I never heard if it was solved

1 Like

Try to ask @jdrobajs. :