New Technical issue reporting path

With immediate effect all technical issues with the game need to be reported direct to the devs rather than posted here.
Any threads opened here will not be reviewed by the devs.

***Please provide the following information when reporting technical issue as appropriate ***

  1. Username
  2. If a game access or error message issue:
    2A. Platform (android or IOS)
    2B. Device used
  3. Screenshot or video of issue at hand to support description
  4. Anything you have tried to solve the issue, game restart, reinstall etc.

Please send ALL reports via email to

This request has come direct from the devs to speed up review and solutioning processes