My son played about one month and get points, aircrafts and could fly from some airports. Yesterday he got some information and click ok. After that he lose all his aeroplenas and AirPorts. The game strataed from beginning again. It is possiblibe to get back the level he was playing? Can you help us with that.
Please fill in all fields below to help us understand and resolve the issue effectively.
Platform:
(Android / iOS) iOS
Game Version:
(visible at the left bottom) 3.0.4
Airport:
(e.g. INN, PRG, BRI…) INN
Description of the Bug:
What happened? What did you expect to happen instead?
Steps to Reproduce:
Can you trigger the bug again? Please list the steps.
Screenshots or Videos (if available):
Upload media showing the issue
Additional Notes:
Any other relevant information or observations?
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You had an account associated with the game Because if you have an account associated with the game you will be able to recover all your progress even if you delete the game, but if you don’t have an account it will be impossible to recover what you have progressed.
Basically, by default the game is usually connected to the Game Center. If for some reason it wasn’t during the time that he played, than all progress is lost. What you can try to do is reconnect to Game Center, by going to the button on the Home Screen.
If this user ID is different than it used to be, and is just a random string of letters and numbers, click that button. It will then ask, “are you sure you want to connect to Game Center?” And you will say yes. If you get your account back, that’s great news! Otherwise, there’s not a ton you can do.
Here is a more in depth guide if my above answer doesn’t work. Otherwise you are out of luck, because the account was never linked to Game Center in the first place.
Hi @Thatflyerguy, I had a save file which I used to play in 2022. It was connected to Google play games. Now I tried to continue from the last save game, but it is starting from first. The achievements are showing in Google play games, but not in game. What can I do to retrieve my old save game?
I don’t remember when it was but you last played probably pre-2.0. Everything was reset for 2.0. Planes can be found in the transfer contracts tab, not sure if it’s still there for the UI in 3.0.
Before posting, please make sure the bug hasn’t already been reported by someone else.